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return2ozma@lemmy.world to Technology@lemmy.worldEnglish · 3 months ago

$440 Charge For A Wheel Scuff Raises Questions About Hertz's AI Rental Car Damage Scanner

www.jalopnik.com

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$440 Charge For A Wheel Scuff Raises Questions About Hertz's AI Rental Car Damage Scanner

www.jalopnik.com

return2ozma@lemmy.world to Technology@lemmy.worldEnglish · 3 months ago
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$440 Charge For A Wheel Scuff Raises Questions About Hertz's AI Rental Car Damage Scanner - Jalopnik
www.jalopnik.com
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Hertz recently started implementing an AI–driven vehicle scanner that scans cars before and after rentals to check for damage and issue associated charges.
  • mojofrododojo@lemmy.world
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    3 months ago

    Why would anyone rent from a company that was convicted of persecuting their own customers because of the incompetence of the company?

    https://www.npr.org/2022/12/06/1140998674/hertz-false-accusation-stealing-cars-settlement

    Hertz fucked up repeatedly and people lost their jobs, were imprisoned and had their credit scores wrecked because Hertz couldn’t find it’s own cars on it’s own lots.

    Why anyone would give them a fucking nickel is beyond me

    • A Wild Mimic appears!@lemmy.dbzer0.com
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      3 months ago

      holy shit! i worked in travel insurance organizing rental cars in case of breakdowns, with hertz as one of our primary partners in some areas, and at least in central europe i didn’t see cases like this. That’s quite shocking to learn for me!

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