I paid a $300 deposit to reserve a moving company in five days.
The associate on the phone told me to read the terms carefully online
I said sure and skimmed it. Then paid the emailed invoice. I shopped around and found a rate 40% cheaper.
So I called the next day. 20 hours later. Spoke to the same associate and she said no refund because it’s within 7 days of the appointment.
I wasn’t having it. Yes it’s in the terms. Don’t care. She knew the booking was not refundable and said read the terms instead of fucking telling me that on our phone call.
I called her right the fuck out. We spoke on the phone. I didn’t self service online.
I told her I saw the terms and I don’t care. I called 20 hours after our previous call and she knew the deposit was not refundable. That’s shady as fuck.
I demanded a refund. She pointed to terms.
I said I was going to issue a charge back and blast them online in every platform I could find.
I paid a $300 deposit to reserve a moving company in five days.
The associate on the phone told me to read the terms carefully online
I said sure and skimmed it. Then paid the emailed invoice. I shopped around and found a rate 40% cheaper.
So I called the next day. 20 hours later. Spoke to the same associate and she said no refund because it’s within 7 days of the appointment.
I wasn’t having it. Yes it’s in the terms. Don’t care. She knew the booking was not refundable and said read the terms instead of fucking telling me that on our phone call.
I called her right the fuck out. We spoke on the phone. I didn’t self service online. I told her I saw the terms and I don’t care. I called 20 hours after our previous call and she knew the deposit was not refundable. That’s shady as fuck.
I demanded a refund. She pointed to terms.
I said I was going to issue a charge back and blast them online in every platform I could find.
She spoke to the owner and I got my refund.