For a few years I’m noticing more and more weird and unexplainable behaviour in Outlook. We support mostly 365 Exchange Online clients on Windows workstations or RDS environments.
The amounts of unexplainable bullshit we face is staggering. Outlook not being able to open the folder set, weird MFA glitches, weird bugs in the UI and downright weird errors coming from nowhere is some of the stuff we face weekly.
Am I alone on this?
Just remember, the only way to get a consistent experience across all users is to design to the least common denominator. In this case that means designing for a program that runs in an Internet browser.
That’s why the more advanced features have been disappearing over time. That’s why the older versions start having weird problems. That’s why they are dumbing everything down and making it less powerful… so it can run in edge.