Multiple game creators describe ineffective moderation on the platform, resulting in unchecked hatred in forums and targeted campaigns of negative ‘anti-woke’ reviews
They also have guidelines for “user generated content” which includes reviews, and you can report people for violating those guidelines.
Sure Valve does not pay for moderators to check things proactively. I quite like that they don’t have AI or some other half-assed attempt at “moderation” like other platforms have. I hate the way that the whole Internet has moved to censor “fuck” and made up the word “unalive” because the automated systems of platforms I don’t even use have decided they are the arbitora of what language is allowed.
I think the responsibility to monitor reviews should lie with whoever controls the Steam page: I would assume the publisher most of the time? The publisher and developer should be looking at reviews anyways. Add in the ability for users to vote reviews as helpful or unhelpful and I think it’s one of the better systems left on the internet.
They also have guidelines for “user generated content” which includes reviews, and you can report people for violating those guidelines.
Sure Valve does not pay for moderators to check things proactively. I quite like that they don’t have AI or some other half-assed attempt at “moderation” like other platforms have. I hate the way that the whole Internet has moved to censor “fuck” and made up the word “unalive” because the automated systems of platforms I don’t even use have decided they are the arbitora of what language is allowed.
I think the responsibility to monitor reviews should lie with whoever controls the Steam page: I would assume the publisher most of the time? The publisher and developer should be looking at reviews anyways. Add in the ability for users to vote reviews as helpful or unhelpful and I think it’s one of the better systems left on the internet.