• DaddleDew@lemmy.world
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    7 hours ago

    That’s a big oof for a product like Fairphone. They dropped the ball hard too by not standing behind their fuckup and left their customers hanging. Fairphone just got off my list of potential new purchases.

    • Jack@slrpnk.net
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      7 hours ago

      It depends on their response I think. They can own up to the problem, make their products more resilient or theh can do nothing in that case the repair washing is obvious.

      • DaddleDew@lemmy.world
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        7 hours ago

        IDK if I’m understanding their response correctly in the article but it really sounds like the people affected are left to pay for the repair themselves