• FauxLiving@lemmy.worldEnglish
    14 minutes

    They’re working on “something”.

    Working on pointing out that Bambu Labs has known about the issue and failed to issue a recall. They just need the failure analysis lab report to prove that it is a design/manufacturing/QA defect so they can pin the responsibility on Bambu Labs.

    In the legal world, knowing about a problem and failing to fix it opens you up for punitive damages if that problem causes harm.

    Typically, if an damaging event happens and the manufacturer is found responsible, then they are only liable for the damage caused (i.e. the fire damage and printer replacement).

    If they are found to have known about this in advance and failed to fix the problem prior to it causing harm to the plantiff then the plaintiff can also seek punitive damage which are not limited to the damage caused and are instead a means of punishing the company for not taking responsibility and fixing the issue that they were aware of.

    This is why you see lawsuits resulting from tens of thousands of dollars of damages being awarded millions of dollars.

    As it turns out, it is a bad idea piss off a community of highly motivated individuals with the knowledge and technical skills to highlight your shitty business practices.

  • DaddleDew@lemmy.worldEnglish
    1 hour

    Bambu used to only remotely disable your printer if you didn’t connect it to their servers. Then they sent a legal team to harass you if you tried to circumvent this restriction.

    Now they remotely burn your house down.

    • potatobro@lemmy.blahaj.zoneEnglish
      27 minutes

      Steve is the GOAT. They’ve done this in the past for GPUs that melted/caught fire at the power connection port. They also replaced someone’s PC that was lost in an unrelated house fire.

      • Owl@mander.xyzEnglish
        2 hours

        And only recent ones or older ones too? I luckily don’t own an A1, but if other models are affected I might never use them again

        • Sphks@jlai.luEnglish
          1 hour

          Pre-2025 ones. I have to checkbmine :-(

  • TurboWafflz@lemmy.worldEnglish
    2 hours

    Finally got around to checking mine this morning, luckily I don’t have the component

  • Donjuanme@lemmy.worldEnglish
    2 hours

    Dang that was the first 3d printer company that had me intrigued… Hopefully this is making hay is a short lived field, but it’s not great publicity

    • mysteriousquote@lemmy.worldEnglish
      1 hour

      Sorry if I’m the bearer of bad news, but this is somehow not the thing Bambu is doing that is their biggest issue with consumer trust right now.

      There are probably plenty of posts here on Lemmy about the issues with the AGPL, potential violations, and sending sketchy legal threats to hobbyists trying to let people use their printers without going through Bambu servers; it is likely worth looking around for the latest on that debacle

    • FauxLiving@lemmy.worldEnglish
      12 minutes

      Go with Prusa.

      They offer printers with the same level of technology and the company is very pro-consumer. The slicer that Bambu Labs ships was forked from the open source slicer developed by Prusa.