Towels (or other clothes) can stick to the drum and as you pull them out, the balance of the drum shifts and can cause it to spin. If you are grabbing something in a fuller load, your hand/wrist can become entangled and rotate with the drum.
Front-load washers should have a brake for the drum that prevents it from rotating while digging out clothes. Last thing I want is twisted/sprained wrist while peeling towels off the walls of the drum.
I’ve seen at least a couple times a similar trick but with payment req websites like cash app or venmo. Everything looks legit, but if you were to look closely at the url they want you to click, it is almost always routed through a server under the phisher’s control.
They may have the ‘official’ url in the link, but there’s a good chance they might be piped/redirected through a malicious server under the spammer’s control to log your keystrokes.
That’s pretty much a swamp cooler