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Joined 4 months ago
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Cake day: June 4th, 2025

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  • I’m not sure how you can make the points you make, and still call it a “generally brilliant solution”

    The entire point of this system - like anything a giant company like Hertz does - is not to be fair to the customer. The point is to screw the customer over to make money.

    Not allowing human employees to challenge the AI decision is very intentional, because it defers your complaint to a later time when you have to phone customer support.

    This means you no longer have the persuasion power of being there in person at the time of the assessment, and means you have to muster the time and effort to call customer services - which they are hoping you won’t bother doing - who even if you do call can then easily swerve you over the phone.

    This is all part of the game plan.


  • Hehe, you might think that!

    In actuality though, I’ve always been the one who had to sort the tech stuff. We got our first family PC when I was 10, and I was the one who knew the most about it. We got the Internet when I was 13, and I was the one who had the passwords, and had to set it all up. Then when we got broadband, the router was actually in my room lol.

    So yeah, I’ve always been the Admin, and Dad has always been the one who needed a limited account to protect him from himself.


  • I switched my Dad to Linux recently, and set his account up without any superuser access. Updates have to wait until I visit once a week, but it restricts his ability to get himself stuck in any update-related tangles.

    Linux has problems, but I’m so glad I don’t have to support my Dad on Windows anymore, because that was far less predictable for me. Like the time it decided to upload all his files to onedrive (despite him having no knolwledge of this, or what it was doing or whether he’d consented or not) and made the Internet unusably slow for 8 hours by totally saturating his meagre connection.


  • Yep. My Dad in his late 70s uses this system and it works great for him.

    People make fun of it, but for people with low tech literacy this is actually far better than having a mish-mash of solutions where some their logins end up automatically saved in iOS on their phone, some are saved in Chrome on the desktop, some are just in their head, they don’t know where anything is, and are constantly losing access and resetting credentials all the time.

    And it definitely reduces the burden on me of parental tech support, when its all in the book.



  • I don’t personally like Nintendo’s actions, but I’m not sure why this article is trying to imply Nintendo miscalculated and don’t know what they’re doing - as if bricking consoles will somehow lose them money.

    From Nintendo’s perspective, turning the used market into a minefield of bricked consoles can only be a good thing, because it encourages people to buy new, and buying new is money in Nintendo’s pocket.

    And the conclusion that people won’t buy the console for their kids because of this? “Sorry kids, but Nintendo are bad so we cant play your favourite Mario - you’re getting a steam deck instead!” Like heck! A small minority maybe, but people will generally buy their kids what the kids ask for.

    Nintendo know what they are doing.