Communities are not owned by moderators. They are built by those that participate. The primary fallacy I see is the idea that anyone can start a different community and that size and momentum are meaningless. That is simply not the case.
An authoritarian or very active mod, in any community with public participation is actively abusing those users when they act in opposition to the interests of the community. A visible mod is a bad mod. The job of mod is as a janitor acting in the interests of the community. If you care about authority or steering, you shouldn’t be a mod or admin.
Nothing about being a mod is hard. You don’t need to read every post or comment. All you do is setup the basic guidelines and trust the community to vote and flag bad stuff. The community will always flag the bad stuff. The only part that really matters is that you set yourself aside and really look into any flagged issue while giving the benefit of the doubt in absolutely every possible way one can imagine while never allowing bigotry type abuse. This is how to be a good mod, to be an invisible mod. The job is only to herd bad bots and sort the flags from others.
I agree with you.
But can we let the Karen thing go now? It’s been long enough
As a newly-appointed moderator myself, I think “customer service representatives curating a space” is going a little too far. I see myself more as a janitor taking out the trash while doing my best to leave all the art alone, whether I like it or not.