I do kind of wonder how you go about pushing against a company that has virtually no customer support. Just an AI chatbot or something. No numbers, no emails. It’s not common, but I’ve seen it, and I expect we’ll see more of it increasingly. I suppose at that point you could try to locate their address and mail them a letter?
Something I’d like in a perfect world is legislation to fight back against general “contact unavailability” of large companies.
I generally recognize that there are lots of people that call for simple stuff that they could’ve checked online. That said, there has to be a legislative median that ensures people with serious concerns can follow some path to contact some sentient person. Heck, even just to serve them lawsuit papers.
I do kind of wonder how you go about pushing against a company that has virtually no customer support. Just an AI chatbot or something. No numbers, no emails. It’s not common, but I’ve seen it, and I expect we’ll see more of it increasingly. I suppose at that point you could try to locate their address and mail them a letter?
Something I’d like in a perfect world is legislation to fight back against general “contact unavailability” of large companies.
I generally recognize that there are lots of people that call for simple stuff that they could’ve checked online. That said, there has to be a legislative median that ensures people with serious concerns can follow some path to contact some sentient person. Heck, even just to serve them lawsuit papers.