• ContactClosure@lemmus.orgEnglish
    11 minutes

    MAYBE THEY SHOULDN’T MAKE THEIR PRODUCT SUCK SO MUCH ASS.

    STOP CRAMMING AI INTO MY BOOKKEEPING SOFTWARE YOU WET FUCKIN TURDS.

  • cheese_greater@lemmy.worldEnglish
    3 hours

    Any business that depends on making people pay to pay their taxes shouldnt exist.

    It should be an absolute defense to not filing your taxes that you refuse to pay to pay oyour taxes and that you are happy to do so once the government either does it for you or provides a free streamlined way to do so

    • FoxyFerengi@startrek.websiteEnglish
      2 hours

      My income is disability, and falls below the poverty line so I don’t technically need to file. I like to file just to make sure i have a record, but damn all the free programs were trying to make me pay out of pocket to file in my state. I’m sure most people are happy to spare the $35 or so for the ease of using software, but not having money at all makes the cost seem absurd. And there’s no reason for these companies to care that I can’t afford it, considering people going to pay that cost because for most the penalty of not filling taxes is much, much higher than the cut those programs take.

      • CmdrShepard49@sh.itjust.worksEnglish
        1 hour

        Not sure if you already know but for people in your situation you can usually file for free using the free to file links from the IRS website.

          • Captainvaqina@sh.itjust.worksEnglish
            1 hour

            Would have been free, if the traitor filth magat trash hadn’t destroyed the program designed to help people file for free easily.

          • CmdrShepard49@sh.itjust.worksEnglish
            1 hour

            Yeah unfortunately not unless you want to do them on paper. I’ve been using FreeTaxUSA since CreditKarma got bought out by intuit and cash app. I think it’s $10 or $15 for state filing

    • bluGill@fedia.io
      2 hours

      If you have a complex situation you should pay for help. However most people should not have a complex situation where they need that help, and tax preparation has made a ton of money preying on people who have a simple tax situation. This long predates software.

      • CmdrShepard49@sh.itjust.worksEnglish
        1 hour

        It shouldn’t matter how complex your situation is if you’re filing using software. I can understand paying for actual help like chat support, but a user filing a complex return and user filing a simple return are going to be using the software all the same. TurboTax loves to force you into a higher cost tier if you have simple stock sales or have an HSA which are both pretty basic.

  • BillyClark@piefed.socialEnglish
    2 hours

    Maybe the standard deductible increased so much that everyone can use free services to file the EZ version.

    Edit: Article blames the decline completely on AI tax services.