• The easiest thing in the world is not to connect your fridge to the internet.

    Also don’t buy Samsung refrigerators they are truly truly horrific.

    I’m an appliance repairman.

    • 6 months

      What is their issue? Their warranty often out competes other manufacturers here.

      • They’re low-quality. My family just got rid of one partly because the condenser line kept freezing over and spilling water everywhere but mainly because the electronic touchscreen controls also froze and never worked again so the temp could never be adjusted even after a thaw and reboot. Their microwaves also suck.

        • 6 months

          The refrigerator I have is a cheap one purchased by a landlord. The house was then sold about 20 years ago and it entered private ownership, that owner sold the house again, the next owner died of old age, the next owner entered a care home, the next owner got married and moved out and then I bought the house. Through it all the refrigerator has endured.

          I have no idea what make it is because the label has worn off, to my knowledge no one has ever done anything to it because when I was redoing the floor I found a snickers wrapper underneath it, dated 2005

          I swear everything is crap now and made to last all of 5 years and 1 day so that it breaks down just outside of the warranty window.

          • That describes their entire product line. We have a Samsung range that is already crapping out after a couple of years. One of the burners turns on at max power regardless of where you adjust the knob and the “hot surface” light stays on 24/7.

      • Two primary issues with Samsung refrigerators:

        1. On the French door models, the drainage system for the ice maker is poorly designed. Instead of water draining down into the pan underneath the refrigerator to evaporate, it backs up into the ice maker compartment. This causes a heavy buildup of ice. Eventually, the ice can get so bad inside the compartment that it prevents the refrigerator section from cooling properly.

        2. On almost all Samsung refrigerators, the drain holes for the freezer evaporator coil are too narrow. This leads to water and ice backing up into the freezer, creating widespread issues across the unit.

        As a result, these refrigerators break down frequently. More than 50% of our work orders are Samsung ice maker problems. The root cause of these service calls is simply poor engineering and design deficiencies by the manufacturer.

    • 6 months

      In that case the easiest thing is not to buy a Samsung or any other “smart” fridge

  • 6 months

    If you have gone out of your way and intentionally purchased a fridge with an internet connection and a screen frankly you deserve this. What did you expect? Screens have advertisements on them, why else would they put a screen on there.

    • 6 months

      There was a time when WiFi was actually useful in smart appliances, I have an LG washer/dryer about 7-8 years old, no touchscreens, but by WiFi you can get cycle done alerts, time checks, even remote start it. My matching fridge gives me energy conservation information, and allows me to choose a lower duty winter cycle

      I like these features. IDK why the fuck I would want a fridge with a touchscreen. All the smart appliances I’ve seen in the last 5 years are just there to serve you ads and steal your data.

      • Yeah. We have a smart washer. It’s out in our detached garage/shop so even if the chime were on, no one in the house would ever hear it.

        The only “smart” feature we use on it at all is remote notifications.

        And we don’t use the GE app for that either. I have it linked through our Home Assistant, so no one in the family needs their crap on our phones. Yes, HA must link into their servers, but the only real data GE gets is how much we use it, and the “city” where our internet connection says we’re in… which is 300 miles away from our actual home, in a completely different state.

        • 6 months

          but the only real data GE gets is how much we use it

          Nope. If they want my data, they can pay me for it. Fuck them.

      • 6 months

        Yeah, if I wanted to monitor and control my appliance online (which I don’t), just give me wifi connectivity and a REST API.

  • Given how many times Samsung’s been caught spying on customer mics, and throwing ads into everything with an internet connection, I don’t understand why anyone is still putting wifi credentials into a Samsung device.

    • 6 months

      I don’t understand why people even buy their products. Shouldn’t trust them farther than you can throw your fridge.

      • Agreed. They’re not even good products without the spying. Bad on top of bad.

        • 6 months

          Last time I had a Samsung product was their S7 phone, and even then it was so full of bloatware I just couldn’t take it anymore.

  • 6 months

    I hate the enshittification going on everywhere but I’d say the whole smart fridge thing was pretty shitty to begin with…

  • 6 months

    Tfw u set up Pihole so ur fridge stops spamming you with ads.

    • I wonder how much longer that will work. DNS over HTTPS is now a thing and totally defeats the mechanism of a pihole.

      • 6 months

        VPN running on a WRT router? I know very little about this stuff I just know the buzzwords for street cred.

        • Pihole’s act as a DNS or “Dynamic Name Server”. All internet traffic is IP based once it leaves your home because routers dont know how to forward traffic for “https://samsung-ad-hell.com/”, so there is a dedicated kind of packet for “Where is https://samsung-ad-hell.com/ located?” and that is a DNS Lookup. The Pihole pretends to know because it maintains a list of bad urls that host websites that only support privacy exploitation and advertisements and tells them “oh you want to go to 0.0.0.0, that’s where you’ll find your stuff” as it snickers.

          But DNS Lookups were always plain text. When your laptop says “Where is https://big-booties.com/” your ISP knows you want porn. Now there is a new variant called “Secure DNS Lookup” which encrypts the url you’re asking about. The ISP knows you’re asking for a domain’s IP, but it can’t know which one and it no longer cares. Neat.

          The trouble is that the Pi-Hole can no longer protect us from all the stupid fucking smart devices that want to earn a fraction of a penny per device by spying on us because THEY use the new Secure DNS Lookup.

          • 6 months

            It’s not a huge issue, you need a DoH resolver now (e.g. your browser which has a secure connection to a secure DNS server) which cannot block <script> from requesting the ad, but can definitely block <script> from displaying it once the domain resolves.

            Extra overhead though, agreed

            • Wow really? I was under the impression that the SSL part would prevent the pihole from being able to spoof itself as a legitimate DNS

              • prevent the pihole from being able to spoof itself as a legitimate DNS

                Not to be pedantic, but a pihole is legitimate DNS. Being able to do your own DNS has always been a fundamental part of the Internet Protocol, and is used a lot in enterprise to handle name resolution for internal subnets and stuff like that.

                • Being pedantic is totally OK here - we’re talking about SSL’s spoof protection. I’ll have to look up how any rando can host a DNS that supports DNS/HTTPS when a system would be expecting a valid SSL cert that declares who it was issued to and by whom and the requester is expecting a particular whom.

              • 6 months

                SSL operates after name resolution. It’s one way that information about your browsing habits is not protected by application-layer encryption; the domains you’re visiting are available to your DNS server.

                • 6 months

                  Unless you’re using DNS over TLS!

                  Or DNS over https, but that’s kind of gross.

            • That works for the web, because you control the browser & can know the domain before it gets resolved (& encrypted by DOH/DOT), but for a fridge you’re SOL

            • it can block scripts requesting the ad, because scripts cannot send arbitrary network traffic, they ask the browser to do something with a domain, which may in turn use doh for finding the IP.

          • 6 months

            Interesting… Well, this prompted me to search what Pi-Hole has done for this, and they seem to have a way to continue blocking even DoH, using “cloudfared”, which is another daemon that needs to run with Pi-Hole… They can’t possibly think their enshittification will continue to work.

            • It works on 99% of consumers. As long as preventing the enshittification from stealing your data requires effort and knowledge, this will continue to be the case. Hence the arms race between enshittifiers and human beings, two grouos that are mutually exclusive.

      • Maybe block the DoH endpoint and in theory the device might fall back to normal DNS, dunno if that would work.

        • and also block outgoing connections to port 53 when it’s not the pihole device’s allowed IP

    • 6 months

      Used to be I would spam my pie hole with junk from the fridge.

      • This is the way. Although, when I did this to my Samsung television, it eventually began to display dialog boxes complaining that it was having trouble accessing the Internet. So I had to completely delete all network settings in the TV and give up the ability to control it through Home assistant. Annoying.

  • Octavio@lemmy.worlddeleted by creatorEnglish
    6 months

    I need my fridge to maintain a cold temperature on the inside. That’s it. That’s 100% of what I need from a fridge. The last one I bought was $300 and there’s no place to put an ad. I have no idea why y’all were hooking your appliances up to the internet in the first place, but I’m sorry you’re having a bad time.

    • You could add a printed ad with adhesive tape to the front door of your fridge to have a similar experience like all those “smart” things…

      In the past, the typical example for a “smart device” was a refrigerator, that would automatically buy milk online once it’s empty, but I’m not sure if that really works (or makes any sense). But at least you can now see ads together with weather and news on your refrigerator door.

    • lol who downvotes this? You have to be a colossal moron to buy an appliance without doing 5 minutes of research about any given model.

  • 6 months

    is this punishment for expelling hyundai workers?

    • 6 months

      They should just push a ton of anti-Trump graphics.

        • I’m going to say all LG laundry stuff must not be created equal. We have two washing machines at work and they both break every month . The only tech I can think of that’s worse are HP printers.

          I fix ours (not my job, but it’s a good mental break from regular work), I start a new job next month and my boss asked what he should do about them.

          Wait until they break and get something else, they’re not worth fixing. It’ll be cheaper and less downtime to buy something good.

        • I once had an LG washing machine that broke after less than five years. Not impressed.

        • I heard those linear compressors could be the best in the industry but they tended to fail. Did they finally fix that?

    • Meanwhile, my parents have some old random branded washer and dryer from the 90s that still works today. A few years ago they replaced a part, something to do with draining. Cost them all of 40 bucks and a couple hours.

      They truly, and intentionally, don’t make em like they used to.

      • 6 months

        That’s just survivorship bias. You can absolutely still get reliable appliances that are cheap to repair. I’ve had to replace a few parts on my Maytag dryer (because my wife abuses it), and I only paid like $30 for a coil assembly and replacement sensors. My washer is still going strong after 10 years.

        They’re often expensive, but so were reliable appliances in the good ol days. The main problem is that people want relatively cheap stuff, and that cheap stuff is made with cheap parts that don’t last as long.

        Appliances used to be major purchases, and the modern consumer wants a cheap new appliance now instead of saving up for months.

      • Planned obsolescence is very real and one of the reasons we can’t have nice things.

        • 6 months

          That’s just not true. It’s not so much planned obsolescence as it’s companies making appliances to fit a price point and using lower quality parts to do so.

          You can absolutely still buy appliances that will last decades, but they are expensive. 50 years ago you could absolutely buy a cheap washer that would need to be fixed frequently.

          • Are you suggesting that planned obsolescence doesn’t exist?

            Never mind, you didn’t suggest, you straight up said it.

            • 6 months

              I am suggesting that companies specifically designing products to fail at a specific point isn’t as prolific as people like to claim.

              Cheaper parts have lower MTTF specs, so by default a cheap product will fail sooner than an expensive one.

              That’s not to say that expensive appliances can’t use cheap parts, but I’d argue the main goal is to increase profit margins rather than to increase turnover.

              • 6 months

                Yeah. It’s not “how evilly can we design this to only last three years”, it’s “how cheaply can we design this to last only at least as long as it has to”. There’s a difference between making it fail and just not caring if it continues.

                Like how the mars rovers had a design lifetime of like three years or whatever, and anything past that was just a bonus. NASA didn’t design them to fail after three years, they designed them to last at least three years at minimum.

    • I am not going to say people should buy a Samsung appliance especially with this nonsense.

      But you’re falling for, and propagating, a pretty common fallacy. it isn’t that Samsung appliances are significantly worse (Consumer Reports puts them in the bottom half of the ranking but they are very much “fine”). It is that people buy them a lot.

      You see this with all kinds of brands. “Never buy Shark. Everyone who buys a Shark comes back and return it or buy a new vacuum in a few years”. It isn’t that Sharks are failing more than others (they are actually #1 or #2 according to CR, depending on the metrics). It is that they are what sell the most.

      • The most crashed make and model of airplane in history is the Cessna 172.

        The most popular make and model of airplane in history is the Cessna 172, in production since the 1950’s and some guy in Kansas is slapping one together as I speak.

        • And I am trying to explain to you why your “experience” is very limited insight on a heavily biased sample.

          If you sell 500 widgets, some percentage of those customers are going to have problems. If 450 of those widgets are from Innertrode, a majority of that percentage are going to be with Innertrode widgets. That doesn’t mean Innertrode makes worse widgets. That just means you, like most people, could do with a primer on statistics.

          I haven’t seen fans of Apple act this irrationally…

          Yes. Pointing out that (mostly) independent consumer information groups have drawn opposite conclusions to you and pointing out this is a very common phenomena in sales is “irrational”. Who needs facts when we have feelings, amirite?

          And people wonder why there are so many complaints online about hating sales people.

          • 6 months

            The reason people say Samsung sucks isn’t because they’re bad at statistics, it’s because they can look at the blatant planned obsolescence.

            For example, the “spider arm” on Samsung washers is deliberately made from the wrong metal so it literally disintegrates due to corrosion and breaks into pieces after a few years (i.e. shortly after the warranty ends), even as every single other metal component in the damn thing is made out of stainless steel and remains pristine.

            That’s not my picture, but that’s what happened to my washer. I took it apart and saw for myself. And it’s not random bad luck, either; it’s designed into the product for it to fail that way.

            So that’s why when some of us say we know for a fact that Samsung is shit, WE KNOW FOR A FACT that Samsung is shit, and we can demonstrate exactly WHY Samsung is shit. So don’t fucking tell us our experience is “limited” and “biased!”

            • I didn’t read this comment because it’s a bunch of gaslighting bullshit.

              Got it, pointing out common phenomena and referencing a very well established and (mostly) respected consumer information group (Consumer Reports. Would link to the data but I always forget what is and isn’t paywalled with them) is “gaslighting”

              And everyone who points out an alternative to your conclusions is mentally ill.

              (Actually this is more of a worldwide phenomenon but Donald Glover is just too good to not post. And… it was shockingly hard to find an easy to grab image from that song that is not gun violence or way more intentionally minstrel-y than anyone would get without an even longer explanation of the joke than this).

    • I made the mistake of buying a Samsung washer/dryer set in 2017. The washer actually still works and the seal has held up well, but the dryer drum jumped its tracks within the first year, and both have been plagued with gremlins.

      Fuck Samsung appliances and honestly most things Samsung sells.

    • 6 months

      The condensers are garbage

      Guessing you meant compressors. If their condenser tubing is faulty, it’s a potential fire hazard.

    • I know this is anecdotal but I bought a Samsung washer and dryer in 2013 and the dryer lasted 9yrs and the washer lasted 10. I did have to replace the heating element in the dryer around the 7yr mark but other than that they both were fine.

  • Next model will come with a latch that won’t unlock the fridge door until you’ve watched a 30 second ad or are subscribed to SnackPass+ for 29.99$ a month.

  • 6 months

    Meanwhile my fridge made in communist Yugoslavia is still going strong.

  • 6 months

    I’d love a fridge with network connectivity and ‘smart’ features, but I’d need control over the firmware it runs

      • 6 months

        As someone who’s into home automation:

        1. Some of the features are cool, like seeing what’s in your fridge remotely. That’d be nice to have while I’m out shopping
        2. I currently have an old NUC hooked up to a little interface and some speakers in my kitchen. It’s a bit janky, and it would be nice to run that through some hardware that’s actually intended for kitchen use

        Admittedly I’m not sure I could justify the price for “would be nice” features like that

        • 6 months

          Ok I’ve been wondering this about the “see the contents of your fridge” thing.

          Where does the camera go? What part of the fridge is firing of away from the food storing part that you could get a good angle with a camera. The only place you could put it is on the door, but then it’s just right up against the milk and you wouldn’t be able to see anything.

          • 6 months

            I imagined something like this (youtube video L7iROzIKm1M ) but idk if it’s still a thing

            It’s moot for me anyway because there’s no chance of appliance makers opening up their hardware

            EDIT: can’t post a link to YT for some reason

        • 6 months

          Can’t you just look. That’s how I do it, I look at it. I open the door and I look at what I’ve got in the fridge, and that’s how I know what I’ve got in the fridge.

        • 6 months

          ah. We ended up using Paprika for His Lordship’s ADHD. Bonus is he could noodle through it on the train home and snag anything he wanted at the supermarket on the way past.

        • 6 months

          I live in England and own a small (by US standards) fridge. That last head of cabbage has nowhere to hide. You can see everything in a glimpse.

          Which ties in to two broader considerations: we don’t overheat our homes, so you can leave things like butter on the kitchen counter that would be refrigerated in most of the US, and we live in a small, compact city, so anything we need is no more than a 10-minute walk away. So there’s no reason to stock up a huge fridge (though we do have a separate freezer).

    • 6 months

      In the 1980s, home computers were sold like this:

      “Look at these awesome games, kids! And as for your parents, uh… well, you could use the computers to… uh… I dunno… keep track of the contents of the fridge? Yeah, let’s go with that.”

      Nobody ever did that. Not then, not now.

      Don’t buy a smart fridge, it’s a scam

      • 6 months

        The computer manufactuers knew what they were doing. Although, 8-bit computers were cool typewriter replacements/spreadsheer machines if an adult wanted to use them.