Multiple game creators describe ineffective moderation on the platform, resulting in unchecked hatred in forums and targeted campaigns of negative ‘anti-woke’ reviews
The main reason Valve doesn’t step in on these is they have a firm philosophy of giving the community the tools to form their own outcomes, rather than directing them in every issue. So they might be dissatisfied with people writing “Woke TRASH!” braindead reviews, but also not want to take action on them.
The least they’ve done is remove the clown award so people have less incentive to troll. But I’d also like them to implement community blocklists; If you nag a game for “Having/not having LGBT representation”, you go on a blocklist 90% of the community is using.
Does the clown award still exist on profiles? I used to get added by randoms everytime and they always had the clown award because that’s the easiest way for people to mark someone as a scammer
The main reason Valve doesn’t step in is because it would cost them money. Moderating content is expensive as hell and these corporations will bend themselves backwards finding any and every way to avoid it.
They also have guidelines for “user generated content” which includes reviews, and you can report people for violating those guidelines.
Sure Valve does not pay for moderators to check things proactively. I quite like that they don’t have AI or some other half-assed attempt at “moderation” like other platforms have. I hate the way that the whole Internet has moved to censor “fuck” and made up the word “unalive” because the automated systems of platforms I don’t even use have decided they are the arbitora of what language is allowed.
I think the responsibility to monitor reviews should lie with whoever controls the Steam page: I would assume the publisher most of the time? The publisher and developer should be looking at reviews anyways. Add in the ability for users to vote reviews as helpful or unhelpful and I think it’s one of the better systems left on the internet.
You know you can “block all communication” from users and it blocks them EVERYWHERE on Steam, right? Not just in games, but in Friends and on the forums, too. IDK why you’d need community specific blocks over the normal blocking method already available.
I think what they mean by “community blocklist” is a blocklist maintained by the community which users can have applied to them. This means, rather than everyone having to deal with blocking the trolls individually, only one user has to and the rest get the benefit of that.
The main reason Valve doesn’t step in on these is they have a firm philosophy of giving the community the tools to form their own outcomes, rather than directing them in every issue. So they might be dissatisfied with people writing “Woke TRASH!” braindead reviews, but also not want to take action on them.
The least they’ve done is remove the clown award so people have less incentive to troll. But I’d also like them to implement community blocklists; If you nag a game for “Having/not having LGBT representation”, you go on a blocklist 90% of the community is using.
Does the clown award still exist on profiles? I used to get added by randoms everytime and they always had the clown award because that’s the easiest way for people to mark someone as a scammer
The main reason Valve doesn’t step in is because it would cost them money. Moderating content is expensive as hell and these corporations will bend themselves backwards finding any and every way to avoid it.
They also famously allow you to work on whatever you want, I doubt many Valve employees want to spend their days cleaning shit like that
They also have guidelines for “user generated content” which includes reviews, and you can report people for violating those guidelines.
Sure Valve does not pay for moderators to check things proactively. I quite like that they don’t have AI or some other half-assed attempt at “moderation” like other platforms have. I hate the way that the whole Internet has moved to censor “fuck” and made up the word “unalive” because the automated systems of platforms I don’t even use have decided they are the arbitora of what language is allowed.
I think the responsibility to monitor reviews should lie with whoever controls the Steam page: I would assume the publisher most of the time? The publisher and developer should be looking at reviews anyways. Add in the ability for users to vote reviews as helpful or unhelpful and I think it’s one of the better systems left on the internet.
You know you can “block all communication” from users and it blocks them EVERYWHERE on Steam, right? Not just in games, but in Friends and on the forums, too. IDK why you’d need community specific blocks over the normal blocking method already available.
I think what they mean by “community blocklist” is a blocklist maintained by the community which users can have applied to them. This means, rather than everyone having to deal with blocking the trolls individually, only one user has to and the rest get the benefit of that.