- andallthat@lemmy.worldEnglish6 days
AI-washing layoffs. They will replace jack shit with AI but that’s a better story than “we have to reduce costs because we don’t have cheap ways to refinance our $1B debt”.
Credit isn’t cheap and Iran is not going to make it cheaper, investments in software have tanked, so the only story that can still be told with an almost straight face is that they still have big growth opportunities thanks to the magic of AI.
- very_well_lost@lemmy.worldEnglish6 days
Of all the shitty AI products flooding the market right now, Atlassian’s Rovo has got to be the most useless I’ve had the misfortune of using.
They should be hiring more workers to fix their AI slop, not replacing them with even more of it.
- scarabic@lemmy.worldEnglish5 days
Trying to get Rovo to do things in JIRA is like trying to train a chimp to cram shit back into an elephant’s ass.
- Kiwi_fella@lemmy.worldEnglish5 days
Rovo made it easier for me to find things that search was quite useless at finding. I found no other benefits to Rovo.
6 daysWe can only hope so.
I’ve suggested to my team a few times that we should start a new business developing “Atlassian, but good”. They’re up for it. So many of our wider business have never used “anything but Jira”, and they can’t see it for the steaming pile of shite that it is. Not just that it’s a bad tool for developers, QE, project management or customer support, but they couldn’t imagine anything that’s better in any way, or how it would look if it didn’t have so many issues.
As a future customer, please include high quality connectors to import legacy data from Jira and Confluence. We’re going to need them. Thank you in advance.
- jj4211@lemmy.worldEnglish5 days
Problem with being a business is that Atlassian isn’t so much really a software company as much as they are a marketing thing that pretends to be software.
Agile consultants say “Atlassian”, companies lap that up at the executive level and the employees roll with it because selecting Atlassian is “thought leadership”. The people picking Atlassian are not the people using Atlassian. Paradoxically typical Atlassian rooted workflows are about as far from being actually agile as you can get.
- shameless@lemmy.worldEnglish6 days
If you were starting a new company what would you use instead of Jira?
- Bloefz@lemmy.worldEnglish6 days
Nothing, personally. Jira at our place only serves the bean counters in the programme management department. The data is a mess anyway, it just gives them the illusion of control.
I work in a large enterprise and most of our work is just stupid red tape satisfying processes and other teams’ rules, many of which just exist to keep those teams employed. There’s so much unnecessary work and BS going on.
- ramble81@lemmy.zipEnglish6 days
So then how would you document changes, work, etc. as is required by SOC2, PCI, SARBOX and other auditing frameworks that businesses require?
- Bloefz@lemmy.worldEnglish5 days
We don’t do any of those things. We’re not even developers. We just use Jira to log hours (which is basically one big fantasy obviously)
- ramble81@lemmy.zipEnglish5 days
That’s definitely not a problem of Jira. You’re hating the product, when most likely your ire would be drawn to any application you were using for such a fucked up process.
- Bloefz@lemmy.worldEnglish5 days
Probably but Jira makes it so hard.
For example if I type 1h 33m it’s ok but 1h33m is not. It’s just a really awkward UI.
- 6 days
Considering they are talking about making a replacement service, probably just GitHub/codeberg/etc and collab edit docs and discussions at the start, and then eat your own dogfood.
- SpicyLizards@reddthat.comEnglish6 days
Check out what microslop is doing to github. Codeberg though, that’s an option!
I’d want better tickets for dev and bugs than github has, not sure the codeberg offering there if any
- Strider@lemmy.worldEnglish5 days
Hm. Bear with me. I’ve used jira on prem for a very long time and have used a multitude of other products.
Jira was quite good in comparison.
What am I missing?
(aside from the whole cloud requirement and atlassian behaving AI-shitty)
- toddestan@lemmy.worldEnglish5 days
Jira Cloud isn’t just the on-prem version of Jira where you’re forced to use and pay for Atlassian’s hosting, it’s actually a different and much shittier version of the old on-prem Jira. Same goes for other Atlassian products such as Confluence.
It’s no surprise to me that Atlassian is in trouble, as there’s little reason I can see to use their products anymore, and they are just coasting on inertia at this point. Whereas 10 years ago, while it was still fun to knock their stuff, I had to admit they were actually pretty decent.
- 5 days
Maybe start with Trac if it’s still available. Freeware.
I always found Trac UI bad/unintuitive. I always disliked seeing Trac on a project.
Maybe Linear?
Looks like their website became less telling than it was years ago. I think it was during the Atlassian force into the cloud where they showed up as a speedy/snappy, dev-focused issue tracking system. There’s a free tier if you want to try.
- jj4211@lemmy.worldEnglish5 days
As much as this is overly simplistic, there’s a sort of appeal here…
The good news when you have proper issue management is that you don’t lose any issues. The bad news is you don’t lose any issues.
In my work, the issue tracker has issues that are over 5 years old. Any time someone dares to just purge those, some one comes out of the woodwork to suddenly passionately care about this thing they have forgotten for years until the jira notification triggered them.
Projects that have pristine issue discipline tend to suck, as they waste so much energy on things that didn’t matter whether or is fixing or engaging in an argument about the value. The better projects tend to say “fine, we will hold that issue in low priority backlog and get to it if we ever run out of better stuff to do”, and the submitter is placated and everyone knows we will never run out of better stuff to do.
Their products are utter garbage to begin with, this can only hasten their well-deserved demise.
- 5 days
“Uh, we need you to clear out your desk ASAP.”
“Sure, just submit a JIRA ticket and I’ll get right on it.”Somehow, HR processes are always exempt from the ticketing process.
- PolarKraken@lemmy.dbzer0.comEnglish5 days
And yet oddly (and predictably, and likely disastrously, etc. -) some HR departments are among the very first to glibly upload their (our) everything’s into constantly shifting unreliable AI “products”. Not speaking hypothetically 😐
Funny stuff, that.
- 5 days
Because the people who work in HR spent their educational years avoiding anything technical.
- PolarKraken@lemmy.dbzer0.comEnglish5 days
Agreed, but we should include studying the precise wrong things, meaning conclusions drawn about how the world works - and with their own charming dedication, if describing how that time is spent.
Mustn’t forget HR typically is quite competent, just not at things we easily identify (because that’s an inherent component of their competence).
- GreenKnight23@lemmy.worldEnglish5 days
that’s because they don’t want you to know when you’re getting fired.
I used to watch the category for decoms that had keywords in the subject line. someone from HR found out somehow (loose lips probably) and they stopped making tickets entirely.
it’s a shame really. I had a really awesome script watching the same criteria for my name 🤣. nothing heinous, just some farewell messages and dirty laundry.
- 5 days
It’s weird, I got laid off by a west coast tech giant and they gave me two months’ notice, and they were happy to have me doing nothing that whole time (and I’d had nothing to do for about six months prior to that). I was remote so I guess they felt that I couldn’t fuck shit up on the way out.
- phutatorius@lemmy.zipEnglish5 days
Our HR critters use a case-management system, badly. They have an internal process, but never adapted the default workflows to match it. So the pendejitos are always trying to clean up self-inflicted gunshot wounds to their feet.
- flubba86@lemmy.worldEnglish5 days
JIRA and Bitbucket are so bad that even Microsoft Azure DevOps (that is a reskin of the decade old Visual Studio Online, which itself is a reskin on the two decade old Microsoft TFS) is somehow better than it. And everyone loves to hate on Microsoft products.
Are there any actually good enterprise grade Task tracker + Code repo combo that we should be suggesting the execs migrate to? Maybe the GitHub Enterprise product?
- 5 days
You could save a LOT of money by replacing the execs with AI.
- yabbadabaddon@lemmy.zipEnglish5 days
You can save even more money by shutting down Atlassian and all its trash products
- phutatorius@lemmy.zipEnglish5 days
Ticketing systems are useful. It’s not really all that practical to carry all that workflow and prioritization info as metadata on a version-control system. And some devs might think it’s unnecessary, but that’s because they’re sheltered from all the higher-level planning, resourcing and portfolio management that they never need to think about.
I think the person you were responding to meant that the execs were not useful (see the parent comment), or at least not as useful to the overall enterprise as their salaries would have lead you to believe, in comparison to a standard developer.
Yes workflow systems are useful. Jira is a bad implementation to a good idea. It might help if they listened to feedback from people who actually used their software to improve it. Tbf they do make some good changes occasionally, like adding dark mode (which isn’t perfect but also it isn’t nothing).
- IWW4@lemmy.zipEnglish6 days
I FUCKING hate jira with a passion. I swear to god that dumbfuck software is nothing but a miserable time sink.
I am sorry for the people who got laid off. Also there is no way AI is replacing the CTO….
- errer@lemmy.worldEnglish6 days
Them and Salesforce can both be Thanos’d out of existence, pretty please
- Lenggo@lemmy.worldEnglish5 days
I’ve had to use it in various forms for so long now and I can’t believe how unintuitive it is to use. Nothing outside of adding comments is obvious. I dared to try to see what was in a previous sprint and it basically requires a custom report. Why isn’t there just a view sprint dropdown or something? I did a quick search to see if it was just me which lead to the Jira subreddit (why is that a thing?) and felt like I was getting gaslit by all the jira ‘professionals’ calling it a skill issue
Prior Sprints do not Exist.
There is your active Sprint, there is a huge pile of all tickets that ever were, unable to be sorted by any reasonable metric, and there are the interlinks between tickets. Nothing else exists.
When your Sprint ends, say goodbye for you shall literally never see your helpful comment that you put all those details into again.
- Olgratin_Magmatoe@slrpnk.netEnglish6 days
I would have more hate to send Jira’s way if not for all are tickets being written like:
“As a developer given I am working on page X Then all functionality of page X is correct”
Then everybody gets pissy that page Y has a bug.
“I feel like we’ve gotten much better with our acceptance criteria” - one of the people getting pissy about page Y
- 5 days
“As a developer given I am working on page X Then all functionality of page X is correct”
Heh, I know exactly what accent to read this with.
- oyo@lemmy.zipEnglish6 days
I use Jira at work and I still have no idea what the fuck it is, what it’s for, or why it’s so needlessly complicated. It’s a list of text with some dates and names. Why is that worth shit?
- Liketearsinrain@lemmy.mlEnglish6 days
It creates pretty productivity related graphs your manager/PM loves, that’s the real usage.
- criss_cross@lemmy.worldEnglish5 days
Companies wanna feel special and have different workflows around tickets. Making customizable workflows that connect with a ton of different systems easily is a shockingly hard problem.
I feel like there’s a business opportunity to take 50% of Atlassians value and spin it up into something simple but getting the good 50% down is kinda hard as someone is going to miss one stupid feature that runs 40% of their workflows.
- Agent641@lemmy.worldEnglish5 days
That sucks, but how the fuck does Atlassian have 16,000 workers to begin with? What do they all do? And their products look like… Guestures at all of them
- calcopiritus@lemmy.worldEnglish5 days
They are the ones in charge of making sure bitbucket stops working every other Thursday.
- wewbull@feddit.ukEnglish5 days
No he doesn’t. The redundant 1,600 are only 10% of the workforce. 16,000 total.
- flamingo_pinyata@sopuli.xyzEnglish6 days
The biggest surprise in the article is that Atlassian is not profitable. How? They pretty much have a monopoly in the Jira-like space (look , I can’t even think of a generic name) and they charge a hefty sum for their products. How tf do they lose money?
- dhork@lemmy.worldEnglish6 days
The article lists an insane revenue of $1.6B, yet the losses are only on the order of $42M in the last 3 months. Against that much revenue, it looks to me like they are managing the company at a slight loss on purpose. They probably could close that gap if they wanted to, but have some favorable tax implications or something by running that “slight” loss.
(And who knows, maybe this is part of the attempt to close that gap and show a profit before the founders cash out and it all gets sold to a Shittier company)
- Xaphanos@lemmy.worldEnglish6 days
Agile project management. And ticketing. And document management.
There are others. We are working on moving to Asana and other products.
- zod000@lemmy.dbzer0.comEnglish6 days
I greatly preferred Redmine back in the day. It was easy to extend it yourself too despite my dislike of Ruby.
- wosat@lemmy.worldEnglish6 days
There is a Jira ticket (ID-240) for Atlassian requesting the ability to merge Atlassian accounts that is over 10 years old. I’m one of the 1,450 watchers. This news does not bode well for this ticket ever getting implemented.
- WhyJiffie@sh.itjust.worksEnglish5 days
well the good part is you don’t need to merge those accounts anymore
- nelson@lemmy.worldEnglish5 days
Hodgepodge.
AI will vibecode that into production in a week. And to make it all easier…it’ll have merged your account with 10 competitors too so you know what they’re working on!
- BioDriver@lemmy.worldEnglish5 days
It’s not because of their garbage AI. It’s because their garbage AI is leading to people dropping them like a bad habit for open source and fucking Microsoft alternatives, so they need to reduce operating costs and CAPEX to demonstrate profit growth
- skisnow@lemmy.caEnglish5 days
I’m amazed they had 1600 employees to begin with. I guess it takes a lot of resources to make something suck as hard as JIRA
Who else is going to put the sidebar as top bar, and then switch them back a couple years later?
- 5 days
They renamed “project” to “space”, so that it’s harder to find what you are looking for.
- some_kind_of_guy@lemmy.worldEnglish5 days
They renamed “ticket” to “work item” to “issue”. (We all still call it a ticket)
Stories? Events? Kanban?
Fuck you, I need a text box, date field and some box to tick that says I’m done.
All this so that some VP with their thumb up their ass who spends 2/3 of the year in Florida knows I’m working!
- phutatorius@lemmy.zipEnglish5 days
They renamed “ticket” to “work item” to “issue”. (We all still call it a ticket)
Those three terms all mean different things.
- aquovie@lemmy.cafeEnglish5 days
At least 100 of those employees implemented the feature to autocorrect JIRA to Jira, just to be haughty insufferable ass.
- skisnow@lemmy.caEnglish5 days
The irony is that I typed JIRA in lowercase and my phone autocorrected it to JIRA
- dudesss@lemmy.caEnglish5 days
We have https://codeberg.org/ as an alternative to Bitbucket, and you can have free public static pages like Netlify or Github pages.
Codeberg also offers private repos.
Codeberg also offers private repos.
Sometimes, we do tolerate repositories that are not licensed optimally (e.g. due to historic reasons dating back decades).
Depending on how you read the FAQ entry, they may not explicitly talk about private non-commercial content, though.
They will rehire for less. The AI hype is just a wage suppression scheme.
- Phunter@lemmy.zipEnglish5 days
My employer has been axing so many high level engineers it’s not even funny. I think that’s terrible for engineer morale. Why would you want to strive to improve and get promoted if it just makes you “too expensive to keep on payroll”?
We need to organize a proper rebellion before we get to guillotines and starting with unions is a place to work from.
- jali67@lemmy.zipEnglish5 days
Add this on top of federal layoffs, inflation, tariffs, higher interest rates (I know they’re necessary sometimes), etc. The average American is getting screwed right now.
- SaraTonin@lemmy.worldEnglish6 days
About 6 months ago they spent more than half a billion acquiring The Browser Company whose only currently-being-developed product is a pretty wrapper for ChatGPT
- zod000@lemmy.dbzer0.comEnglish6 days
That explains the explosion of unwanted AI features in Jira these days. No, I don’t need you to re-write my fucking ticket comment!
- peacefulpixel@lemmy.worldEnglish5 days
“AI is too dumb to take our jobs” as if that matters. that’s not even the point, the point of Generative AI is to mine data and devalue human labour. according to the like 120 people who run this world too many people are making too much money so now we have a dogshit “technology” made to cut your wages whenever it’s convenient.
- apple_train@lemmy.worldEnglish5 days
Atlassian is getting thrashed in the stockmarket and they’re using AI as a get out of jail free card to conduct massive layoffs.
Its too bad that in the end they are just making forgettable tools that jira aside already have extensive competition, that actually feel built for enterprise vs the garbage atlassian is making.
If it wasn’t for the army of agile cultists who claim that work is impossible without Jira they’d probably already be a much smaller company.
